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FAQS

Find our most common questions below

How can I place an order?

You can place an order by selecting the product you wish to purchase and adding it to your cart. Then, proceed to checkout, where you will be asked to provide your shipping and payment information. Once you complete the checkout process, your order will be processed and shipped to you.

How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track your package on our website or on the website of the shipping carrier.

How can I contact customer service?

You can contact our customer service team by emailing us at info@kmojo.co.uk or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours
How can I cancel my order?
To cancel an order, please contact our customer service team as soon as possible. You can reach us by emailing us at info@kmojo.co.uk or by filling out the contact form on our website. Please provide your order number and the reason for the cancellation. We will do our best to cancel your order before it is shipped. If your order has already been shipped, you may be able to return it once you receive it. Please refer to our return policy for more information.
  • Ask us a question

    To help us help you, just fill out the form as best as you can (with the email used for your order). So we can help you.

    And if you need to include an attachment, contact us at
    info@kmojo.co.uk

    For additional information on how to reach us, please see our FAQs.
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